For more than a year now my coworkers and I have been running into a problem that causes insight to close and not re-open until we do a complete database restoration. We are not sure what triggers of this problem and we have not been able to get a solution from Siemens either. Let me take a moment to describe the issue:
On Insight Workstations:
I have noticed that closing insight down and re-opening it is a good way to trigger this problem on a workstation. Once I open insight again, I get an error message saying something to the nature of "cannot open insight, unable to locate federated database" That is not the exact error message, I am writing this from home. If need be, I can get more specific tomorrow. Once that message has come up, that is the beginning of the end. Soon after I see this on one machine, it will happen to the other workstations and eventually something like that will happen to the server and insight will shut itself down and will not come back until the datebase has been restored on the server.
It does not seem to be an ethernet communication issue because I can ping the server from the workstations and access all shared network files on the server. The weird thing is that the server cannot access its own federated database, which is stored on its own hard disk. I hope that this is a problem that has surfaced before and has a solution. It is getting very old to have to restore the server every day. We are loosing data every time that it happens and essentially erases anything that we accomplished earlier in the day. If anyone can help I would really appreciate it and will be happy to contribute additional information if I need to. We are running Insight 3.8.