Hopefully have an easy problem for the Siemens guys. I have 5 points that are Low Temp Detector for UV's. In the point editor they are not select as alarmable points. I would assume that I would never get an alarm from them then, but I received an alarm that I can not clear for the customer.
I tired a few different solution like making them alarmable and commanding them to the opposite state to take them out of alarm in the alarm status screen, but that does not change the state.
I guess my real question is can the alarm status screen be wrong, more like it is wrong, and can alarms get "stuck" there without being able to clear them.
Isn't a big problem or a problem at all, but it was stuck in my head and thought I would reach out for some help.
Thanks in advanced