I have an Infinity controller, Weathermaker 8000 VS (58cva) , and Bryant 286ANA heat pump. This all worked fine last year. This year I am starting to get "25 - Model/Setup Errors". This usually happens on a switch over from the heat pump to the gas furnace, and, the result is no heat.
I called my hvac company, which sold me all of the equipment, out and the tech said my system was fine. He did a reset on the gas furnace, which got the gas furnace working, and, he told me that my gas furnace wasn't really compatible with the Infinity controller. He said he would have recommended a different thermastat.
This morning, I got another "25-Model/Setup" error, and, the heat was off. I power cycled the gas furnace, and that got it working again. Should I replace my Infinity controller? I am not too thrilled to wake up to house with no heat.