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  1. #1
    Join Date
    Nov 2007
    Posts
    5

    Which system do you think we chose?

    First let me say thanks, I learned a lot from you guys in a short period of time. I hope Ive made a good decision. We got several quotes. Some we dismissed out of hand, we just werent comfortable with them; but we did look carefully at two well respected local contractors.

    The first was a Trane dealer who had serviced a lot of our neighbors. The salesman took less than a half hour measuring the house from the outside, never looked at the ductwork, didnt do any calculations that Im aware of; and, based on a similar house nearby, recommended a 3 ton XL19i with a 2TEE3F40 air handler connected to the existing ducts and electrical, new lines, insulate the plenum, and include a 10 year warranty on compressor, coil, and parts a 2 year warranty on labor. Extended warranty and any electrical would be extra.

    The Carrier dealer, also well respected, with all their techs NATE certified, spent over 2 hours, climbing in the attic, measuring, checking the ductwork, taking digital pictures, etc. He did a J calc. and some other mathematical mumbo jumbo. All which he submitted. He felt that our existing 25 year old ductwork would not handle one of the new high efficiency units, and the cost to replace was not economically viable. His plan was to replace some of the returns where the builder had used wall cavities, change a supply that was added to the end of a run, seal all leaks that a test finds, and clean all the ductwork after the install. Install new lines, do all the electrical work with their own in house licensed electrician, re - line the plenum, and build a stronger base for the air handler. He has recommended a Carrier Performance 24APA536 with a FV4BNF005 air handler and digital controls. Included is a 10 year transferable warranty on the compressor, all parts of the complete system, and labor. Free maintenance for one year. A 2 year performance guarantee that the system will work as designed or our money back. If the compressor fails once in five years they will install a completly new outside unit at no cost, and start the warranty over.

    We started this project with the idea that we wanted a Trane. The prices for the two systems as described were within a few hundred dollars of each other. The Trane had a slightly higher SEER, 19 vs. 16, but the salesman felt that the EER only pertained to commercial units and didnt know what that number was for the one he proposed. The Carrier system has an EER of 13.

    Which one do you think we went with?

  2. #2
    Join Date
    Aug 2003
    Location
    Lincoln, Nebraska
    Posts
    1,051
    Carrier?
    Its a good Life!

  3. #3
    Join Date
    Feb 2004
    Location
    Kingsport, Tennessee
    Posts
    649

    Choices

    In your case, I would hope you took the Carrier. Trane is very good equipment, & Carrier makes pretty good stuff. Sounds like the Carrier dealer knew what he was doing. To try to sell a system & not look at the ductwork is a joke!
    Every job is a self-portrait of the person who did it.

  4. #4
    Join Date
    Jun 2007
    Location
    Metro St. Louis
    Posts
    181
    Methinks you need to reward that Carrier guy by posting his name here. If I had a contractor go thru that much effort to do it "right", I probably would have signed on the dotted line right then.

    All too often the pros here say "call a local pro". Yet some of these local pros are complete hacks. When we run across a good pro - one that can actually figure out the problem instead of just replacing parts, or one that takes the time to determine the right system for the house, we need to give them the kudos they deserve.

    Oh - and when he's done installing your system (assuming you're happy with the techs that he employs!), make sure you report your satisfaction to some of the other online contractor rating sites.

  5. #5
    Join Date
    Oct 2006
    Location
    Vallejo, CA
    Posts
    154
    Sounds like the second guy earned your business! Another testimony that exemplifies Installation over Equipment

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