Had a new Amana 16 seer heat pump installed this summer and it worked great, but, now that it is getting cooler I don't know if it is working properly.
When it got colder the heat pump kicked on and it was about 5 times louder than it ever was cooling, and this morning I just happened to be outside and it made some loud clunking sounds and then some gurgling sounds and the fan on top stopped spinning.
So I put my head over it and it looked like steam or something was coming out (couldn't tell from where and it was a good bit) since it was still making a humming sound but only about half as loud I was guessing some kind of defrost, but after about 10 minutes I just turned it off because I could feel a good bit of heat coming out of it.
Does that sound normal or should I call the Installing Co. back? I just had them out yesterday for the loudness and excess vibration during heat, but it was too warm outside or something and he said he just bled off some refrigerant.
KC in KC