I have a customer with a new York screw chiller on its third compressor in 6 months. Has anyone had a problem with this compressor suffering a locked up rear bearing. The factory is being very closed mouth about this problem and my customer is very upset. We purchased and installed the chiller with the factory start up and experienced no problems for 800 hours. The second compressor failed at around 800 hours also. The failed compressors have been autopsied with no reports to us or the customer. The third compressor is being monitored by remote modem attached to a load of monitoring sensors installed by the factory.
Is anyone aware of "hushed" issues?
Feeling like a mushroom in N.C.