Hello. I need some advice please.
I live on the 5th (top) floor of a 1 bedroom condominium near Chicago and I need a new central AC and heater (both are 25+ years old). My unit is about 900 square feet and I get a lot of sunlight. My central AC is on the roof. The heater is in my unit. A person from Sears came to my unit and gave me an estimate of $XXXX for a Kenmore A/C and Kenmore Heater (this price includes installation). He didn't give me any details about BTU, heat loads, model numbers, etc... but said that everything is new and will be Kenmore. The cost includes $600 for Crane rental because the "cubby hole" to access the roof is 38" x 28". Also, if I don't decide by today, the price will go up to ~$XXX.
1. Is this a good price?
2. Is Sears a good company to work with?
3. Any advice for a first-time AC/Heater purchaser?