custom made heating/ac units in Ny high rise building

[Alexiabi]

I have spent so much money for my AC units and it doesn't work its hot in the summer and cold in the winter
I live in the 60th floor,the company that build me a custom made system telling me that the chiller in the building supplied water at 48 deg. by the time
it reaches the 60th floor it will be at 55 to 60 deg. and that's why I have the problem . and I don't believe them because why my neighbors have no problems
its working fine for them and mine is customized it should be better. ANY ONE CAN GIVE ME EXPAINATIONS PLEASE.
I FEEL THEY CHEATED ME SOMEBODY SOMEWHERE CHEATED ME .
THANK YOU VERY MUCH

[CoolShowers]

Your post seems better suited for the AOP forum as you sound like a homeowner, not a tech.

[Alexiabi]

Your post seems better suited for the AOP forum as you sound like a homeowner, not a tech.

yes I'm HOMEOWNER CAN YOU HELP ME PLEASE

[beenthere]

Moved to AOP commercial forum.

[CoolShowers]

Post in the AOP section of the forum then; this section is for other technicians. They'll ask you for more info. I'm not a professional member on the board, so I'll refrain from commenting further.

[CoolShowers]

This is the Ask Our Pro's forum, and only Pro members that have been vetted by the AOPC may post advise, commentary, or ask questions of the OP here.

You can find the rules for posting and qualifications here.

[beenthere]

CoolShowers. You are not allowed to post in the AOP forums, even in threads that were moved from a forum where you were allowed to post.

I'll let the above slide this time. But only this time. Next one doesn't slide.

[ammoniadog]

I have spent so much money for my AC units and it doesn't work its hot in the summer and cold in the winter
I live in the 60th floor,the company that build me a custom made system telling me that the chiller in the building supplied water at 48 deg. by the time
it reaches the 60th floor it will be at 55 to 60 deg. and that's why I have the problem . and I don't believe them because why my neighbors have no problems
its working fine for them and mine is customized it should be better. ANY ONE CAN GIVE ME EXPAINATIONS PLEASE.
I FEEL THEY CHEATED ME SOMEBODY SOMEWHERE CHEATED ME .
THANK YOU VERY MUCH

You don't provide any information on what type of unit you have, except for that it is a "customized" type of system compared to what your neighbors have, but apparently it works worse?? You say the water "will be" 55-60 degrees by the time it gets to your floor? What does that mean? Has anyone ever taken any actual temperature readings to find out what is going on?

What type of heating and cooling system do you have, and how is it different than your neighbors? Does your unit have a compressor in it, or is it just a fan that blows across a coil that has water passing through it that is cooled/heated by the building? Do you have ductwork through your apartment that the air blows out of? Do you have pneumatic controls, meaning a thermostat that is controlled by compressed air?

Is the hallway to your apartment in a large negative pressure, meaning do you feel a bunch of air getting sucked out of your apartment when you open or close your door? I have seen this cause problems in high rise buildings before, and if that is the case, there might not be much you can do.

[Alexiabi]

You don't provide any information on what type of unit you have, except for that it is a "customized" type of system compared to what your neighbors have, but apparently it works worse?? You say the water "will be" 55-60 degrees by the time it gets to your floor? What does that mean? Has anyone ever taken any actual temperature readings to find out what is going on?

What type of heating and cooling system do you have, and how is it different than your neighbors? Does your unit have a compressor in it, or is it just a fan that blows across a coil that has water passing through it that is cooled/heated by the building? Do you have ductwork through your apartment that the air blows out of? Do you have pneumatic controls, meaning a thermostat that is controlled by compressed air?

Is the hallway to your apartment in a large negative pressure, meaning do you feel a bunch of air getting sucked out of your apartment when you open or close your door? I have seen this cause problems in high rise buildings before, and if that is the case, there might not be much you can do.

Good Morning And Thank you for your reply.
Well I don't know what kind of system I have and how can I find out , My neighbors they use what ever the building is offering and it does work fine. what I know is that my units has compressor and ductwork through the apartment and it blows air and its controlled by thermostat
I don't feel air is getting sucked out and the blower is very weak slow I put my hand where the air is coming out I can hardly feel it .its not strong enough.

[Alexiabi]

And about the water temperature that's what they told me , why it works for my neighbor and it doesn't work for me where it should be better because it was build specially
for me.does it engineered well ? no...What went wrong ? Thank you again

[beenthere]

If your unit has a compressor in it. 60 degree water is plenty cold for it to work.

If you posted pics of what you have that may help.

[firecontrol]

Air filter been changed recently?

Have you had the installer back to look at things and explain why it won't perform to your expectations?

[BaldLoonie]

I live in the 60th floor,the company that build me a custom made system telling me that the chiller in the building supplied water at 48 deg. by the time
it reaches the 60th floor it will be at 55 to 60 deg. and that's why I have the problem . and I don't believe them because why my neighbors have no problems
its working fine for them and mine is customized it should be better. ANY ONE CAN GIVE ME EXPAINATIONS PLEASE.

Sounds like a chilled water fan coil. Doesn't sound like a good argument if the neighbors are cooling fine. The water valve might not be opening fully, blockage in the coil, dirty coil, dirty fan.