All, I am having issues with gaining remote access from off site to several Niagara systems, I have the customers VPN but when I put in the ip (18.104.22.1684/login) once I am on their network it will not open up the login page like it would when I am on site. Is there something that I need to change or load to make this happen, I know with metasys extended architecture once you hit the ip it will open up and load Java adn run fine. The site has a metasys sytem as well and I have no problem logging into it remotely over the customers VPN. Also if you know how to remotley access a trane tracer system that would help out too, because they have a trane system on site as well. All help is appreciated, by the way I am 1200 miles away from the site this is why I need the access.