I am a newer tech so I am in the process of trying to get all my tools together and upgrade the stuff I have now. I placed an order with TTT for their rapid evac kit and I also added in the BluVac Gauge. To this day anytime I get new tools, I still feel like a kid at Christmas. (admit it, most of y'all do too!) To my dismay, when I opened the package up, I found that the BluVac had been left off my order. I called up and and explained what happened and the customer service was great. It was at the end of the workday when I called and first thing the next morning, I had the confirmation email that my order had been reshipped. This was my 1st order from TTT but with customer service like this, It definitely will not be my last! Just wanted to share this with everyone.