I worked for them briefly 2 years ago. I didnt stay that long.
They use to have this laptop you had to drag around with you everywhere, all your calls were thru a program on the laptop. At first it was kinda cool you have email and internet, but after a while you will get sick of that computer and i think a few techs left because they didnt want to deal with that thing anymore. They wanted you to bring it on the roof with you because it would overheat sitting in the van. I know it may sound a little petty, but i didn't realize that computer was going to be my worst nightmare working there. Other then that i can't really comment that much due to the short period i was there. Also where i worked i had to travel a few hrs and stay in a hotel couple days a week when work was slow, i didnt mind but they did not tell me that before i was hired so you may want to ask about that.