I have a non-pumping digital scroll in a tandem configuration. Solenoid disabled, it simply doesn't pump. Carrier 30RAP050. Does anyone know whether just the digital compressor can be replaced, or must the pair be replaced. The Distributor doesn't know, and after two days I still don't have any word back from them. Supposedly they're waiting on word from commercial tech support on this. They have the digital scroll in stock, but AFAIK any tandem set must be replaced as a set. I'm hoping some of you have some insight on this. I've replaced the set on every tandem configuration that I've done, and IIRC I've never been given an option.
Well I just found the bulletin posted by rundawg. Seems I need to replace the solenoid, it could be stuck. I didn't know that it was screwed into the side of the compressor. Appearance were that it was internal. I'd still like to know whether the compressors must be replaced as a set if anyone knows.