RANT: Fieldpiece temp. Clamps

[addamsmasher]

THEY F'N SUCK!!!!!! I've owned the SMAN4s for two weeks now and both of the included temp clamps are broken. Hell, the wires pulled right out of one! I'm REALLY disappointed. I hang them up, I use the bag, I haven't dropped them, once. Ive owned lots of other Fieldpiece products and theyre clever, like the sc56 (of which I own 2 of) but when it comes to long term ruggedness, they leave something to be desired, IMHO.

I guess I'll return the sman's and buy another set of testos.

[Brent Ridley]

Contact Russell Harju via this website. He is a FP rep and will get you taken care of in no time.

[mark beiser]

They are standard K-type thermocouples, you can use a couple of Fluke 80PK-8 clamps with them.

[hvac5646]

They are standard K-type thermocouples, you can use a couple of Fluke 80PK-8 clamps with them.

That's what I have on mine.

This new FP will replace your clamps...just talk nice a bout them.

[RussellHarju]

THEY F'N SUCK!!!!!! I've owned the SMAN4s for two weeks now and both of the included temp clamps are broken. Hell, the wires pulled right out of one! I'm REALLY disappointed. I hang them up, I use the bag, I haven't dropped them, once. Ive owned lots of other Fieldpiece products and theyre clever, like the sc56 (of which I own 2 of) but when it comes to long term ruggedness, they leave something to be desired, IMHO.

I guess I'll return the sman's and buy another set of testos.

Addamsmasher,

PM your address and I'll send you some new ones. The return rate on those are really low since we fixed the bad batch of plastic 2 years ago. You just got unlucky. We apologize for the inconvenience and we'll get you back to work ASAP. THanks

Russ

[mark beiser]

That's what I have on mine.

This reminds me, I need to mod the clamp parking studs on my SMAN3 so they work better with the Fluke clamps.
Sounds like a good project for this weekend, since rain prevented the sod company from harvesting the sod I ordered, so I won't have it this weekend.

[itsiceman]

They are standard K-type thermocouples, you can use a couple of Fluke 80PK-8 clamps with them.

Didn't Fieldpiece have a clamp almost identical to the Fluke clamp before but for less money. What ever happened to that one?

[mark beiser]

Didn't Fieldpiece have a clamp almost identical to the Fluke clamp before but for less money. What ever happened to that one?

It was identical to the Fluke 80PK-8 because it was made by the same 3rd party manufacturer. It was about the same price with either brand on it.
Cooper had, or maybe still has, a K-type clamp that uses the same ribbon thermocouple sensor, but in a Cooper style clamp. Still about the same price as the Fluke.

[Njhvacer]

Let me just say fieldpiece has outstanding customer service. My clamps broke this morning and I contacted Russell, he sent me a number to call spoke to someone and they said they would be sent out today! Very happy customer

[itsiceman]

It was identical to the Fluke 80PK-8 because it was made by the same 3rd party manufacturer. It was about the same price with either brand on it.
Cooper had, or maybe still has, a K-type clamp that uses the same ribbon thermocouple sensor, but in a Cooper style clamp. Still about the same price as the Fluke.

its a old thread but figured I'd add Cooper also makes a 54011-K now which is the thermocouple in the pipe strap style.

[Staghound]

I'm hearin' ya Stig - load and clear. Fieldpiece SUCK!!! They sold me a SPD2 that doesn't function in SI units - some technicality in the programming they admit. DEAD ON ARRIVAL. Now they want it back to repair something that should never had be sold in the first place!!! Won't even tell me how long it will take to repair. Where's my fully functional new one? Talk about making their problem mine!?! I contacted their head office, never even had a reply. Customer relations? Non existent! And to top it off they rep came across to me as condescending, patronizing and sarcastic (I've kept all of his pretentious emails - this guy is doing Fieldpiece a great dis-service). SPD2 may be a brilliant piece of equipment - but in theory only! Bad luck Fieldpiece, you've lost me! Never again. I'm going back to Imperial and Fluke, in the meantime I'll be breaking out the old ever reliable Brannon mercury in glass and plotting charts.

[Poodle Head Mikey]

I really like my Fieldpiece temp clamps - and I've had them for a while. One is always shoved into my tool pouch. I like them much more than the Fluke clamps I have. I would call Fieldpiece and tell them about your issues - they have always treated me like gold. I like their equipment, and rarely use anything else these days, but their customer service is a big part of the reason.

PHM
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THEY F'N SUCK!!!!!! I've owned the SMAN4s for two weeks now and both of the included temp clamps are broken. Hell, the wires pulled right out of one! I'm REALLY disappointed. I hang them up, I use the bag, I haven't dropped them, once. Ive owned lots of other Fieldpiece products and theyre clever, like the sc56 (of which I own 2 of) but when it comes to long term ruggedness, they leave something to be desired, IMHO.

I guess I'll return the sman's and buy another set of testos.

[jtrammel]

I really like my Fieldpiece temp clamps - and I've had them for a while. One is always shoved into my tool pouch. I like them much more than the Fluke clamps I have. I would call Fieldpiece and tell them about your issues - they have always treated me like gold. I like their equipment, and rarely use anything else these days, but their customer service is a big part of the reason.

PHM
--------

I've had the same experience as PHM. I own several FP products and they all work great, including my SDP2. I have had a couple clamp probes break but they OTC exchanged them for me no questions asked.