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  1. #1
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    Mar 2008
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    RANT: Fieldpiece temp. Clamps

    THEY F'N SUCK!!!!!! I've owned the SMAN4s for two weeks now and both of the included temp clamps are broken. Hell, the wires pulled right out of one! I'm REALLY disappointed. I hang them up, I use the bag, I haven't dropped them, once. Ive owned lots of other Fieldpiece products and theyre clever, like the sc56 (of which I own 2 of) but when it comes to long term ruggedness, they leave something to be desired, IMHO.

    I guess I'll return the sman's and buy another set of testos.
    I am the Stig

  2. #2
    Join Date
    May 2009
    Location
    Cumming, GA
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    Contact Russell Harju via this website. He is a FP rep and will get you taken care of in no time.

  3. #3
    Join Date
    Aug 2004
    Location
    North Richland Hills, Texas
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    They are standard K-type thermocouples, you can use a couple of Fluke 80PK-8 clamps with them.
    If more government is the answer, then it's a really stupid question.

  4. #4
    Join Date
    Jan 2013
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    Quote Originally Posted by mark beiser View Post
    They are standard K-type thermocouples, you can use a couple of Fluke 80PK-8 clamps with them.
    That's what I have on mine.

    This new FP will replace your clamps...just talk nice a bout them.

  5. #5
    Join Date
    Oct 2008
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    Fullerton
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    Quote Originally Posted by addamsmasher View Post
    THEY F'N SUCK!!!!!! I've owned the SMAN4s for two weeks now and both of the included temp clamps are broken. Hell, the wires pulled right out of one! I'm REALLY disappointed. I hang them up, I use the bag, I haven't dropped them, once. Ive owned lots of other Fieldpiece products and theyre clever, like the sc56 (of which I own 2 of) but when it comes to long term ruggedness, they leave something to be desired, IMHO.

    I guess I'll return the sman's and buy another set of testos.
    Addamsmasher,

    PM your address and I'll send you some new ones. The return rate on those are really low since we fixed the bad batch of plastic 2 years ago. You just got unlucky. We apologize for the inconvenience and we'll get you back to work ASAP. THanks

    Russ

  6. Likes Mr Bill, Brian8383 liked this post.
  7. #6
    Join Date
    Aug 2004
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    North Richland Hills, Texas
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    Quote Originally Posted by hvac5646 View Post
    That's what I have on mine.
    This reminds me, I need to mod the clamp parking studs on my SMAN3 so they work better with the Fluke clamps.
    Sounds like a good project for this weekend, since rain prevented the sod company from harvesting the sod I ordered, so I won't have it this weekend.
    If more government is the answer, then it's a really stupid question.

  8. #7
    Join Date
    Mar 2007
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    wedged in freezer shelf
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    Quote Originally Posted by mark beiser View Post
    They are standard K-type thermocouples, you can use a couple of Fluke 80PK-8 clamps with them.
    Didn't Fieldpiece have a clamp almost identical to the Fluke clamp before but for less money. What ever happened to that one?
    “If You Can Dodge A Wrench You Can Dodge A Ball”

  9. #8
    Join Date
    Aug 2004
    Location
    North Richland Hills, Texas
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    Quote Originally Posted by itsiceman View Post
    Didn't Fieldpiece have a clamp almost identical to the Fluke clamp before but for less money. What ever happened to that one?
    It was identical to the Fluke 80PK-8 because it was made by the same 3rd party manufacturer. It was about the same price with either brand on it.
    Cooper had, or maybe still has, a K-type clamp that uses the same ribbon thermocouple sensor, but in a Cooper style clamp. Still about the same price as the Fluke.
    If more government is the answer, then it's a really stupid question.

  10. #9
    Join Date
    Feb 2015
    Location
    Forked River, NJ
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    Let me just say fieldpiece has outstanding customer service. My clamps broke this morning and I contacted Russell, he sent me a number to call spoke to someone and they said they would be sent out today! Very happy customer

  11. Likes Mr Bill liked this post.
  12. #10
    Join Date
    Mar 2007
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    Quote Originally Posted by mark beiser View Post
    It was identical to the Fluke 80PK-8 because it was made by the same 3rd party manufacturer. It was about the same price with either brand on it.
    Cooper had, or maybe still has, a K-type clamp that uses the same ribbon thermocouple sensor, but in a Cooper style clamp. Still about the same price as the Fluke.
    its a old thread but figured I'd add Cooper also makes a 54011-K now which is the thermocouple in the pipe strap style.

  13. #11
    Join Date
    Jun 2015
    Posts
    7
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    I'm hearin' ya Stig - load and clear. Fieldpiece SUCK!!! They sold me a SPD2 that doesn't function in SI units - some technicality in the programming they admit. DEAD ON ARRIVAL. Now they want it back to repair something that should never had be sold in the first place!!! Won't even tell me how long it will take to repair. Where's my fully functional new one? Talk about making their problem mine!?! I contacted their head office, never even had a reply. Customer relations? Non existent! And to top it off they rep came across to me as condescending, patronizing and sarcastic (I've kept all of his pretentious emails - this guy is doing Fieldpiece a great dis-service). SPD2 may be a brilliant piece of equipment - but in theory only! Bad luck Fieldpiece, you've lost me! Never again. I'm going back to Imperial and Fluke, in the meantime I'll be breaking out the old ever reliable Brannon mercury in glass and plotting charts.

  14. #12
    Join Date
    Sep 2002
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    I really like my Fieldpiece temp clamps - and I've had them for a while. One is always shoved into my tool pouch. I like them much more than the Fluke clamps I have. I would call Fieldpiece and tell them about your issues - they have always treated me like gold. I like their equipment, and rarely use anything else these days, but their customer service is a big part of the reason.

    PHM
    --------



    Quote Originally Posted by addamsmasher View Post
    THEY F'N SUCK!!!!!! I've owned the SMAN4s for two weeks now and both of the included temp clamps are broken. Hell, the wires pulled right out of one! I'm REALLY disappointed. I hang them up, I use the bag, I haven't dropped them, once. Ive owned lots of other Fieldpiece products and theyre clever, like the sc56 (of which I own 2 of) but when it comes to long term ruggedness, they leave something to be desired, IMHO.

    I guess I'll return the sman's and buy another set of testos.
    PHM
    --------
    The conventional view serves to protect us from the painful job of thinking.

  15. #13
    Join Date
    Oct 2010
    Location
    Anderson, South Carolina, United States
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    Quote Originally Posted by Poodle Head Mikey View Post
    I really like my Fieldpiece temp clamps - and I've had them for a while. One is always shoved into my tool pouch. I like them much more than the Fluke clamps I have. I would call Fieldpiece and tell them about your issues - they have always treated me like gold. I like their equipment, and rarely use anything else these days, but their customer service is a big part of the reason.

    PHM
    --------
    I've had the same experience as PHM. I own several FP products and they all work great, including my SDP2. I have had a couple clamp probes break but they OTC exchanged them for me no questions asked.
    Heating/Cooling Services Inc.
    www.andersonhvacservice.com

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