Heatcraft Hypercore Factory Recalls?

[Grayline]

Is There Anyone out there that has replaced condenser (s) on Hypercore by Heatcraft because of a leak in the Manifold?
After replacing 6 in the last two years and some twice I thought there might be a problem The factory is replacing parts under warranty even after 3 years out because there was a defect
Now we are only going back with Finned Coils .They even have a conversion kit.
Just wondering if anyone else that has had to explain to their customer that yes you just paid $4k on a Condensing unit 2 years ago and No the mfg wont pay for Labor

[itsiceman]

Yep

[Dchappa21]

The new coils I've done come with rubbers to add to the mounting brackets....

Only had to replace one that already had the rubbers... Only done one twice.

I think they suck and aren't as easy to clean as I thought they would of been.
Didn't know they had a conversion kit to go with a finned coil, that's the best idea Heatcraft has had in years!

[Grayline]

I Used to have great respect for the Greatness of Heatcraft... being their here in Georgia. My company is a HCSR for heatcraft and now understand how Large Corporations Side step Litigation for putting out a Inferior product. We have 11 more to complete this year...

[icemeister]

I've replaced two Hypercore condensers that were just out of the original 2 year warranty. When did Heatcraft start with the extended 3-year deal?

[Grayline]

They dont just do it on their own. You have to call the factory and while they wont admit there was a problem. They will send you a finned condenser swap kit. At no charge if you stay on them. They have sooo many lawsuits right now . So far the last numbers I saw last June was 3600 failures since 2009
Its not in the design its in the shipping and if their stacked more than 3 high while transported it puts stress on the manifold that holds the horizontal tubes. All 26 that we replaced leak was in the same place.

[Dchappa21]

How can it not be in the design if you have replaced the same one more than once??

I know I have.

[icemeister]

Of the two Hypercore condensers I've replaced, one was leaking at a crack in the inlet header, around what I'd call a welding pad for the top mounting bracket. That one I attributed to the now, well-known stress issue.

The other was in the bottom row, in the middle of the condenser field. A real slow one, but my H10 picked it up right away.

[Grayline]

Horrible I m glad there is only a few large tonnage Hypercore left within that date range I've had to
Write in a disclaimer on warranty just to save myself on a free swap (We've done two within a year)that customer wouldnt pay for labor and heatcraft was playing dumb.