I use GoPayment, like everything about it better then Square, except the card reader is bigger. Also GoPayment has live support, I remember reading Squares biggest complaints were all support was done by email only
I was using square for about 6 months and had a terrible experience. The are holding over 35 thousand dollars on our Company account, they say for 90 days. Who knows if we will EVER get it. There have been 70 complaints file with the San Francisco BBB alone in the past 12 months. YES, use this company if you can AFFORD to HAVE YOUR FUNDS HELD INDEFINITELY AT THEIR WHIM. They just assume this is O.K. No problem, we don’t need the 35k that we worked so hard for to pay our bills. I have heard from MANY customers who have experienced the same thing.
Three months ago I signed up for Rectangle Ware Ever Pay instead. Not only do they have MUCH lower rates, they are focused on catering to HVAC guys and Contractors. They are a smaller company like many of us. We have to stand up and fight against big businesses like Square, especially when we can save so much with Rectangle (I'm saving about $1000 a year in processing fees)
I haven't had any issues with them and if I ever have a question I never even have to wait on hold. PM me if you want more info, I don't want this to sound like an advertisement I'm just an honest guy trying to provide everyone else with the truth. I'll start a new thread with this information as well.