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  1. #14
    Join Date
    Nov 2006
    Location
    Southeastern Pa
    Posts
    18,350
    Lots of glaring stuff pointed out so far, but for me, the idea that you would:

    1) give a price on the phone without a paid service visit

    2) think that being just out of school you are qualified to quote more than a ham sandwich

    3) then wondering why the guy did not call back

    all adds up to you being in WAY over your head.

    Get with a good Co and learn the ropes. A call for a specific repair is indeed what you identified as price shopping. Which means that all of the effort you spent during the call to waste the energy required to maintain respiration, much less calling a supply house to price the compressor was....wasted energy.

    Now that you know these things, take my advice and do not delude yourself into thinking that you are ready to hang out a shingle, and get some experience in what customer vetting looks like.

    And welcome to the site.
    [Avatar photo from a Florida training accident. Everyone walked away.]
    2 Tim 3:16-17

    RSES CMS, HVAC Electrical Specialist

    AOP Forum Rules:







  2. #15
    Join Date
    Jul 2012
    Location
    Western KY
    Posts
    1,221
    Don't get upset freedom. Your probably gonna get some flack on this. Your go kill something and drag it home attitude is fantastic for sure, I'm a big fan of not being scared. However this is an industry that requires not only skill and aptitude to succeed. Experience is a must. That would be my main concern for you. The lack of experience or fear may get you into a lot of trouble. Not saying you should pack it up and quit in any way. But I would caution you to wade in slow and steady with your eyes and ears wide open. Diving in head first without knowing the water could get you a headache. Good luck and keep leaning into it.

  3. #16
    Join Date
    Nov 2006
    Location
    Southeastern Pa
    Posts
    18,350
    Quote Originally Posted by Tommy knocker View Post
    Don't get upset freedom. Your probably gonna get some flack on this. Your go kill something and drag it home attitude is fantastic for sure, I'm a big fan of not being scared. However this is an industry that requires not only skill and aptitude to succeed. Experience is a must. That would be my main concern for you. The lack of experience or fear may get you into a lot of trouble. Not saying you should pack it up and quit in any way. But I would caution you to wade in slow and steady with your eyes and ears wide open. Diving in head first without knowing the water could get you a headache. Good luck and keep leaning into it.
    In fact, there are many folks in wheelchairs today from such a dive.

    All I'm saying is get the real world training and experience, then you will know the water into which you dive.
    [Avatar photo from a Florida training accident. Everyone walked away.]
    2 Tim 3:16-17

    RSES CMS, HVAC Electrical Specialist

    AOP Forum Rules:







  4. #17
    Join Date
    Sep 2002
    Location
    Virginia
    Posts
    3,163
    Just out of school ... oh my

    I hope you have ALOT of insurance , or a fat checking acct.

    First time you screw up and cause the customer to lose several thousand in food , you better have a check ready.

    Take others advise and go work for a company a while. Refrigeration is not even close to fixing a heat pump.

    That little old lady will survive a few days without central air ... that food will NOT.

  5. #18
    I don't know about you guys, but when I came out of school, I didn't know anything.

  6. #19
    Join Date
    Sep 2008
    Location
    Western PA
    Posts
    25,567
    Quote Originally Posted by JCNCold View Post
    I don't know about you guys, but when I came out of school, I didn't know anything.
    Nobody really does.


    Problem is that many THINK that they do.

  7. #20
    Join Date
    Oct 2012
    Posts
    3,541
    Quote Originally Posted by JCNCold View Post
    I don't know about you guys, but when I came out of school, I didn't know anything.
    Yes, I agree. I knew the fundamentals, but it took some time on the job before I actually knew how to fix anything.

  8. #21
    Join Date
    Nov 2010
    Location
    N. Idaho
    Posts
    586
    Quote Originally Posted by jpsmith1cm View Post
    Nobody really does.


    Problem is that many THINK that they do.
    I knew how to count the number of times an LED flashed on the Board!
    "I've got my Gas Mechanics license"
    "Yea, well my 16yr old daughter has her drivers license, doesn't mean she knows how to drive"

  9. #22
    Join Date
    Oct 2010
    Location
    Anderson, South Carolina, United States
    Posts
    6,806
    Quote Originally Posted by Mike19 View Post
    Yes, I agree. I knew the fundamentals, but it took some time on the job before I actually knew how to fix anything.
    Without hands on experience you know little to nothing, I think to be considered a professional you need 10,000 hours on the job, which is why most companies want guys with at least 5 years experience

  10. #23
    Join Date
    Mar 2009
    Location
    Mid-Mo
    Posts
    3,595
    Quote Originally Posted by JCNCold View Post
    I don't know about you guys, but when I came out of school, I didn't know anything.
    The things that stick out in my mind was the stuff I blew up....oops.

  11. #24
    Join Date
    May 2010
    Location
    Brooklyn, NY
    Posts
    99
    I agree with the guys above, when i get a service call, I always always go on the site to take a look. I will not agree with what the customer said, if he say it's compressor burnout and give me all the information, I will still tell them straight up that I would need to go there to take a look. On the phone, I would tell the customer that I need to charge them this amount to take a look, REGARDLESS on if he's gonna let me change his compressor or not. So when I get there, I can give the customer the estimate, and if he doesn't agree even after some bargain, then Im out. But i will still get some cash from him for the travel fee. If the place is like 2 hrs round trip, I usually charge $100-150, just to come in. If it's less than 1 hr roundtrip, then I don't charge anything.

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