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Thread: several Maintenance guys missed this

  1. #1
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    several Maintenance guys missed this

    Went to check why the customer had no heat to certain rooms in their house. After figuring that out. They asked me to see why they kept blowing lightbulbs everyday. Found this result.
    Attached Images Attached Images

  2. #2
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    If you are trying to make a point, you need more description. I see two pics of a meter with voltage values displayed.

    Not enough info.
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    2 Tim 3:16-17

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  3. #3
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    Yikes, 120V leg reads 140+ and line to line is above 280? Light bulbs are not very happy at that voltage...

    Sent from my ADR6300 using Tapatalk 2

  4. #4
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    Quote Originally Posted by DDC_Dan View Post
    Yikes, 120V leg reads 140+ and line to line is above 280? Light bulbs are not very happy at that voltage...

    Sent from my ADR6300 using Tapatalk 2

    And the test leads are located......?
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    2 Tim 3:16-17

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  5. #5
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    memory in meter
    One way to outthink people is to make them think you think. They'll think you're not really thinking what you're trying to get them to think you think...........

  6. #6
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    Quote Originally Posted by uniservice View Post
    memory in meter
    What I'm saying is there there is insufficient information about the testing, or even a hypothesis of the meaning of the results.

    We are left to assume what the display is trying to tell us.

    Are those voltages line to line? Line to neutral? Line to ECG?

    Who knows?

    The OP knows, but as of yet, that information has not been clearly shared.
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    2 Tim 3:16-17

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  7. #7
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    Quote Originally Posted by DDC_Dan View Post
    Yikes, 120V leg reads 140+ and line to line is above 280? Light bulbs are not very happy at that voltage...

    Sent from my ADR6300 using Tapatalk 2
    Yep. I am not the only one that over thinks things. The first one is a reading from a light fixture. The second one is from across the legs in the meter base

  8. #8
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    Quote Originally Posted by pilotlight View Post
    Yep. I am not the only one that over thinks things. The first one is a reading from a light fixture. The second one is from across the legs in the meter base
    Time to call the utility. Looks like a tap issue.
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  9. #9
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    Quote Originally Posted by timebuilder View Post
    Time to call the utility. Looks like a tap issue.
    transformer issue. Did call the utility. After I pulled the meter at a house a few doors down and got the same readings. Maintenance kept saying it was that the tenant was using cheap light bulbs lol You think the neighboorhood would of noticed problems and some one would of called.?

  10. #10
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    The box type transformers use taps inside to select voltage ranges for the outputs. That is the "tap issue."
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    2 Tim 3:16-17

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  11. #11
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    Quote Originally Posted by pilotlight View Post
    Went to check why the customer had no heat to certain rooms in their house. After figuring that out. They asked me to see why they kept blowing lightbulbs everyday. Found this result.
    The voltage is very high in the pictures.

    Did you find that throughout the house?

  12. #12
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    Quote Originally Posted by timebuilder View Post
    Time to call the utility. Looks like a tap issue.
    I saw this once on a service call. If their "no heat" problem was attributed to failure due to that excessive line voltage, inform the customer to contact the electric company immediately. They will probably pay for damages done - and therefore pay for the repair.

  13. #13
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    I personaly contacted the utility company. I do not trust many homeowners or tenants to contact the utility in such a case.
    Timebuilder the utilty ended up just replacing the transformer.

    I am still shocked that no other houses called in with problems. I called the utility and they had a faultsmen out in about 20 minutes

  14. #14
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    Quote Originally Posted by pilotlight View Post
    transformer issue. Did call the utility. After I pulled the meter at a house a few doors down and got the same readings. Maintenance kept saying it was that the tenant was using cheap light bulbs lol You think the neighboorhood would of noticed problems and some one would of called.?
    Did you pull the meter out of the box and test voltage and then call the utility and tell them you did that? I have pulled the meter befor but I did not advertise that I did it.Isnt that considered their property and a no no to touch it?

  15. #15
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    [QUOTE=Core_d;15320191]Did you pull the meter out of the box and test voltage and then call the utility and tell them you did that? I have pulled the meter befor but I did not advertise that I did it.Isnt that considered their property and a no no to touch it?[/QUOT

    Yes I did that after tests with 3 different meters showed the same. when measuring in the panel I am allowed being an licensed electrical contractor in the county. When I do this, They require that I call in let them know and state the reason why it was done. If not the cusomer can and will get hit with a pretty steep tampering charge. I did Inform the faultsmen that I did this. He was cool.He was just happy that he was dealing with some one that knew what was going on. Around here they get tons of calls about bs

  16. #16
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    I'm glad it was resolved.

    We can pull meters here, as well. They want a call, since we have communicating meters.

  17. #17
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    The voltage should be very standard to overcome such kind of issues.Utility companies take extra care of there customers and provide good after sale services.Its good to contact with companies to avoid any further complications.

  18. #18
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    It made me lookat the utility inamuch better light. I was expecting them to take hours if not days to get out.Not be there b4 I finshed my dip

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