Companion w USB modem

[Igotworms]

Im trying to connect to a jci companion remotely using a usb modem through hyperterminal. Everytime I dial the number I get a no dial tone message. I installed the drivers and im able to select the device in hyperterminal. Has anyone tried to do this before?

here is the link to the usb modem
http://www.startech.com/Networking-I...odem~USB56KEM3

[simux]

Not sure with companion but i KNOW Metasys PMI has to have the modem.ini file parameters set up. I also remember dialing into companion with a zoom 56k external modem. Hope this helps

[Igotworms]

Thanks simux. I got sold a USB fax modem. Im starting to think that this isnt the type of modem I need.

[joey791]

The ones I connected to were Zoom modems, I have one here I just pulled out this past week.

[TucsonTony]

The ones I connected to were Zoom modems, I have one here I just pulled out this past week.

Hard to remember that far back, but when you said Zoom modems it rang a bell. No need for a usb. That zoom pluged into the companion panel with the 9 pin and phone line to the zoom. usb might work with a 9 pin to usb adapter. Time to put in a NAE-35 with n2 buss. Use the .prn from the H-pro for your resourse files. Now you have more than the 800 point limit the companion had.

[Igotworms]

Im proposing an FX60 with a cradlepoint modem, the last thing I would put in is an nae. They want remote access but there is no internet connection. The reason I want to get this modem working is because this site is in buffalo which is a good 4.5 hours from where I am. I would at least like to see whats on the system before i go out there but it looks like im going to have to bite the bullet on this one.