I just found this site today and have been browsing it a bit and have an honest question. I've noticed that a number of people say something similar to "it doesn't matter what equipment you get; it matters who you get to install it".
To me, it seems like that statement indicates that all HVAC hardware is equivalent quality. If that's the case, why do some people affiliate with some brands over others? Aren't there some that are just crap or much better than the rest?
I totally understand that the quality of the system sizing and installation job will have a large bearing on how well the system performs. But what about the reliability of the equipment and ease of repair?
I saw one analogy to cars and about why does Hyundai have a 10 year warranty yet have such a reputation for being cheaply made. Today, their cars may be more cheaply made, but they are some of the most reliable cars on the road today. Their reputation for being less reliable is a holdover from the 80s and early 90s before their current incarnation. The 10 year warranty shows that they will stand by their cars and don't expect to have to repair many of them. If they thought their cars were going to break down often and need a lot of repairs, do you think that they would have such a long warranty?
So, how does that play out in the HVAC area?
Why do some of you choose to become American Standard, or Lennox, or Trane, or Carrier affiliated dealers?
Again, I'm seriously asking this question.