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  1. #14
    Join Date
    Apr 2001
    Location
    Over Here
    Posts
    1,105
    Quote Originally Posted by port111 View Post
    to answer above question, unit is on side of house with no water runoff from roof. I guess the main point in all of this is please check all electrical connections on installs, double, triple- an extra ten minutes on day of install would have saved the approx $200 in cost incurred by the company to come back- I don't like to see anyone waste time and money, even if I'm not paying for it- I'm happy to do business with a good service company and want them to make a profit!
    This can't be what I'm hearing from a consumer!!!! Lol.

    Are you applying for a management position here? If you are, you're hired.

    Seriously though, as a business owner, I live and breathe just your above statement daily. Hopefully the company has a process that will define the problem and take measures to eliminate ones like that one from happening.

    It hurts everyone involved when they happen.

  2. #15
    Join Date
    Aug 2004
    Location
    North Richland Hills, Texas
    Posts
    14,914
    Quote Originally Posted by port111 View Post
    I'm happy to do business with a good service company and want them to make a profit!
    If more government is the answer, then it's a really stupid question.

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