I have a problem and am wondering if someone can help give me some direction or advise.

I recently purchased a brand new Trane Split AC System and the units were missing the documentation packet for both the air handler and the condenser.

Can someone give me some advice on how I can obtain a replacement documentation packet? I read on the Quick Start instructions that there is a screw in the documentation packet that is used to secure the coil seal plate to the cross member as well.

Am I screwed if the documentation packet is gone? The units were brand new and still in the unopened boxes.

Thanks in advance!