Lennox icomfort disconnects from server

[lennoxuser]

Hello All,

I have a question regarding my icomfort thermostat from lennox.. In the Wifi section it keeps getting a message "server connection lost , please wait until server connection is established. I have taken means to move my wifi router right into the same room as the thermostat but the problem still persists. Is this a lennox icomfort server problem. Has anyone else experienced this and found a resolution.. Thanks lennoxuser

[tuffcalc]

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[lennoxuser]

Having/had the same problem... was going to swap out thermostat. It is an iComfort server problem.

Yes it was a lennox server problem. I launched an incident ticket with them and they made some hardware changes to their servers and now the problem is not occuring again..

[cliebold]

Mine still does it and its just20 ft away.