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  1. #1
    Join Date
    Jan 2013
    Location
    Dyersburg, TN
    Posts
    123

    field assistance

    Does any one know if you can use carrier field assistance on ALC CONTROLS

  2. #2
    Join Date
    Mar 2008
    Location
    Kitchener, Ontario
    Posts
    508
    No.

  3. #3
    Join Date
    Jul 2006
    Location
    Southern California
    Posts
    220
    ALC WC 5.2 has their own Field Assistant feature, very much like i-Vu, but as usual, more bells and whistles. The two systems are factory HARD Coded internally to keep the Carrier controls i-Vu contractors from taking over the ALC dealer accounts with their i-Vu stuff. The i-Vu Field Assistant is restricted to only deal with device instances and networks that start with the Carrier BACnet vendor number 16. Learn more about BACnet and your i-Vu tools, and you will find that there are simple ways around these issues without changing any Carrier or ALC factory software, or hardware coding, or violating any ALC or Carrier rules. Its all in the Java and BACnet brother!

    PS, I like both products, as they target different sections of the market, and there is plenty of room for both.
    I have been working with both product lines for about 20 years.

    Have fun

    Drac
    "We are what we repeatedly do. Excellence, then, is not an act, but a habit" Aristotle

    Remember to "Pay it Forward"; help out the newer generation of techs, remember someone during our career helped us! ("Pay it Forward" was by someone smarter than me!!)

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