There you go Beenthere found out that it was not able to do this so as he stated you have 2 options. New t-stat or outdoor sensor....
Originally Posted by beenthere
I would go for the new t-stat personally but that's me. The question now is why do you feel that the lockout is set to high. Since the t-stat does not have the ability then something else might be going on with the system? Please post back!!!
Sorry to confuse... I would never suggest eliminating aux heat, just suggesting that someone ahead of you may have done that if your system is not keeping up.
Originally Posted by ambergems
Very good point. While I don't see often in my area anything is possible. To the OP how old is your system and have you always had a problem?
Originally Posted by cjpwalker
The aux heat costs much more than the regular heat, and I personally would rather be a little more cold than spend exorbitant amounts of money for heat, which I am anyway because the aux heat was switching on when the thermostat was set at 60 degrees!
Yes, we use the setback features in my house, I am very familiar with them.
The major reason for my concern was that last year the heat was switched to EM heat for the entire month and we wound up paying $600 for that month. Last year was our first year with the heat pump, and nobody had the education to understand it fully. We rent and were given no manual or run down of instructions of do's, don'ts and how to's with the new unit. I understand oil and gas much better than this (crap). Plus my landlord had his cousin instal it - they are Vietnamese and don't speak much English and are often irritated when you don't understand them immediately.
So you can understand why I didn't just get on the phone to ask them!
So, as far as what everybody is saying,
1.)I understand that my thermostat is not able to lock it out its self.
2.)I need to have an outdoor thermometer on the pump its self to determine the lockout temperature.
So my big question is this;
how do I know what it is set at in the first place? How does the pump KNOW what the outdoor temperature is?
I am sorry but most of the answers here are vague at best. I would like to know physically what I need to be seeing on the heat pump when I go outside to look at it. can anybody give me any ideas?
Currently you have no lock out on your aux heaters. Set back should not be used on heat pumps with electric aux heat. Better to set it and forget it.
Since its not your heat pump. You nee to have your landlord install a thermostat with out door sensor.