SERVICE TECHS , ARE YOU A FIRST ROUND DRAFT PICK SITTING ON THE BENCH ?

[jpsmith1cm]

It doesn't matter if your fixing air conditioners, or flipping burgers....there will always be a push to get the job done as quickly as possible. That's reality.

Here, at least, we strive for a BALANCE between speed and accuracy.

Callbacks are expensive. Unneeded parts are wasteful. That said, if it takes you 8 hours to change a fan motor, you'd better have some REAL good reasons as to why.