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  1. #1
    Join Date
    May 2008
    Location
    Tinley Park, Illinois
    Posts
    39

    automated logic lost password

    have customer with no access to system
    engineer left and took/changed password on his way out


    can anyone point me towards a work around or security file extension ??

  2. #2
    Join Date
    Apr 2007
    Location
    Amarillo by mornin'
    Posts
    853
    The only work around is making a backup, sending it to ALC (Automated Logic Corp.) and they can delete the passwords. There is a "Administrator" that is generated when WebCTRL is first made and the password is blank (no password), have you tried that yet?
    "It's not that I'm smart, it's that I stay with the problem longer”
    Albert Einstein

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