Quote Originally Posted by Labrat0116 View Post

BTW, the Tech was VERY rude to my wife saying he did not like nuisance call-outs such as this! Well, we don't like the nuisance of a no heat in 10 degree weather from a brand new furnace!
We (us tech's) don't like Nuisance calls either, thats why we try and fix them the first time. if the clown was annoyed, maybe he should have figured out what was wrong and fixed it.

gezz, as a business owner that statement just makes me mad,