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  1. #1
    Join Date
    Jan 2013
    Posts
    6

    Help with T7350 thermostat

    .Hello,
    I have recently installed a used Honeywell t7350 thermostat in one area of our building. I want to make some changes in the program which requires me to get into the software. I have downloaded Tstat into my laptop and purchased a usb to rg46 cable to connect. The problem is that the program in the laptop says there is no connection to the thermostat. Does anyone have any idea why I would not be able to talk to this thermostat. Thankyou.

  2. #2
    Join Date
    Dec 2002
    Location
    SouthEast NC ICW & Piedmont Foothills
    Posts
    7,635
    are you using "TStatSpec™ Configuration Software"?
    It`s better to be silent and thought the fool; than speak and remove all doubt.

  3. #3
    Join Date
    Jan 2013
    Posts
    6
    Yes I am using TStat Spec

  4. #4
    Join Date
    Feb 2006
    Location
    Atlanta,GA.
    Posts
    898
    did you tell it to connect ? at top of screen is an icon that shows two wires with an arrow underneath click it

  5. #5
    Join Date
    Jan 2013
    Posts
    6
    I tried using the connect icon and it still says usb-tim not connected. I'm suspecting my cable is defective.

  6. #6
    Join Date
    Feb 2006
    Location
    Atlanta,GA.
    Posts
    898
    did you get the cable and adapter from honeywell? there is a cable and a little black box that goes between it and tstat

  7. #7
    Join Date
    Jan 2013
    Posts
    6
    no, I purchased it on amazon. sounds like i got the wrong cable.

  8. #8
    Join Date
    Feb 2006
    Location
    Atlanta,GA.
    Posts
    898
    yes it does . the cable you need will have a usb connector on each end then there is a black box with a usb port on it and cable attached about 3 inches long with connector that plugs into stat. if you have not down loaded the options sheet /progamming menu you need to do that too

  9. #9
    Join Date
    Jan 2013
    Posts
    6
    Could you tell me where i might be able to get this adapter ?

  10. #10
    Join Date
    Nov 2006
    Location
    Southeastern Pa
    Posts
    18,906
    Honeywell rep can direct you.

  11. #11
    Join Date
    Feb 2006
    Location
    Atlanta,GA.
    Posts
    898
    I got mine at united refrigeration

  12. #12
    Join Date
    Jan 2013
    Posts
    6
    Thanks for your help.

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