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  1. #1

    Pilor Light Won't stay On

    Hi,
    So I am trying to light my fireplace for the first time of this winter, but the pilot light won't stay on.

    The gas valve is in the open position, I have turned the gas knob to pilot, and pressed it down I can hear the gas. I then click the red ignitor button, the pilot light does go on but when I turn the knob to on it goes out.

    With the knob in the on position, I cannot hear any gas, even though the valve is on.

    The model is DT-600CMN manufactured by Superior.

    Any pointers will be appreciated.

  2. #2
    Join Date
    Aug 2004
    Location
    S.E. Pa
    Posts
    6,305
    First of all, you should be able to locate pilot lighting instructions attached to the fireplace. With a standing pilot, once you've successfully ignited the pilot, you must continue to hold the knob in for 15-60 seconds before letting go. If you've held it for 60 seconds and it still drops out, shut it down and call for professional service. If you get the model and serial #, you can locate the nearest Lennox Hearth dealer for service.

    HTH,

  3. #3
    Thanks for your reply, tried it and it still drops out. So, now who is the right service person to be calling? appliance repair?

  4. #4
    Join Date
    Aug 2004
    Location
    S.E. Pa
    Posts
    6,305
    Did you skip over my last sentence?

  5. #5
    Join Date
    Oct 2010
    Location
    Anderson, South Carolina, United States
    Posts
    7,778
    An hvac contractor should be able to light the pilot and do whatever needs to be done to keep it lit.

  6. #6
    @hearthman, I read it, but I guess it didn't stick, sorry
    @jtrammel, thanks

  7. #7
    Join Date
    May 2009
    Location
    Waterloo Ontario
    Posts
    58
    You need either a thermocouple, or power pile. Depending on what's in there now. I would be letting you service guy know so he doesn't come out and then have to order it.

  8. #8
    Join Date
    Jan 2005
    Posts
    448
    [QUOTE=Purcell1;14937861]You need either a thermocouple, or power pile.

    That's a broad assumption!

  9. #9
    Join Date
    Jun 2009
    Location
    Upstate SC
    Posts
    1,439
    Is it all dusty? What color us the flame while you are holding the button?

    Sent from my SCH-I510 using Tapatalk 2

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