I haven’t been charged for anything the system is under warranty, my dealer confirmed with Carrier that we have the correct wiring. The VP is doing the work himself hopefully the third time will be the charm.
All the wiring to the AC system was replaced when the new system was installed it was an easy run everything is less than 20 feet from the load center.
About 6 months before the new HVAC system was installed the utility Co was having problems with my transformer, we kept losing power in one side, eventually it exploded, the aluminum feeder lines to my house were cooked everything from the pole to the load center was replaced including the meter box and feeder lines. While that work was going on, I took the time to replace my old Federal Pacific load center with an Eaton we upgraded the amperage in anticipation of replacing my oil heat with electric.