I have a building running Tracer Summit, not by choice.
The building manager told me that lately the work station takes a long time to load the graphics and information. I checked out the computer and all is good on that end. I tested the Lan connections and had great speed from end to end. Which leads me to the BCU not communicating properly. I am not well versed in the Tracer world, so Im not sure where to go from here. Do I just hard start the BCU, or is there something particular I need to be looking for.
Please do not tell me to use Rover. I do not want to purchase it or support Trane BAS.