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  1. #1
    Join Date
    Oct 2005
    Location
    N Metro Atlanta GA
    Posts
    70

    Confused Intermittent No-Start Heat Pump Problem

    Trane XL14i & Trane-branded VisionPro dual fuel system (4TWX4036B1000AA TUD080R9V4K4). About seven years old.
    PROBLEM
    VisionPro calls for heat. Inside, the blower fan does not start. The heat pump unit fan starts and the scroll compressor (or ??) makes a humming, sometimes pulsing, sound as it tries to start.

    The heat pump tries to start for about 45 seconds & then the humming stops for about 4 minutes. Then another attempt-to-start begins a cycling pattern of start failures. The VisionPro has a continuous HEAT ON. The failure may be terminated at any time by setting the VisionPro SYSTEM OFF and then back to HEAT (waiting as long as you want before setting HEAT or letting the VisionPro use its own WAIT time makes no difference).

    As a new twist in the last two weeks, the problem began twice following a clunk/thump sound after the blower fan started (at which time the blower fan stopped). And once this week the humming continued for about 20 minutes before the cyclic failures started.

    I have varied the time-to-OFF from 10 minutes to over an hour. In about 15 failures over the last two years, the cycle lead to a heat pump start only twice, both times after about 30 minutes. As always, setting the SYSTEM OFF clears the problem.

    Two years ago, the tech replaced the XL14i defroster board and capacitor. (Boss said replace board, cap was slightly low) He is good, but has not been able to be here while the problem was actually failing since failures are unpredictable and rare (although increasingly frequent with four in the last 10 days.)

    Is any test equipment available for finding any codes that may be present? Can the scroll compressor be checked/tested somehow?
    Experiences, testing suggestions or WAGs welcomed.

  2. #2
    Join Date
    Oct 2010
    Location
    Anderson, South Carolina, United States
    Posts
    7,669
    Sounds like it may be in need of a crankcase heater and/or a start capacitor. They could megohm the compressor to check the integrity of the electrical windings in the compressor.

  3. #3
    Join Date
    Oct 2005
    Location
    N Metro Atlanta GA
    Posts
    70

    Suspect List?

    Is there a published trouble determination sequence for this situation?
    The heat pump heats well after it starts; 26o difference (return to closest supply) when outside is 45o.
    Never had a starting problem with cooling, but rarely with heating for over three years.

    How does turning the thermostat off and then turning it back on always resolve the problem?

    What is the component pathway leading from the VisionPro control screen to the XL14i scroll compressor?
    Something is reset. Which components are involved in the compressor starting sequence following the "time to call heat" determination by the thermostat?
    Electrical signals are sent and detected. What mechanical parts are involved?

  4. #4
    Join Date
    May 2008
    Location
    Missouri
    Posts
    3,603
    We cannot give DIY advice on this board. Sorry! Call a professional Trane dealer.

  5. #5
    Join Date
    Oct 2005
    Location
    N Metro Atlanta GA
    Posts
    70
    Quote Originally Posted by wahoo View Post
    We cannot give DIY advice on this board. Sorry! Call a professional Trane dealer.
    Not asking for DIY advice - just other experiences or ideas.
    The professional Trane dealer's technician will make his third visit for this fault condition this week.
    I shall do nothing to void my 10-year parts and labor warranty.

  6. #6
    Join Date
    Oct 2005
    Location
    Pacific Northwest
    Posts
    2,283
    Quote Originally Posted by i g norant View Post
    Not asking for DIY advice - just other experiences or ideas.
    The professional Trane dealer's technician will make his third visit for this fault condition this week.
    I shall do nothing to void my 10-year parts and labor warranty.
    Hey there. You simply have an indoor blower that's not working. Once you have that fixed your other issues will likely vanish. Make sure you tell the tech that the indoor blower fails intermittently.

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