This is exactly how the shop I work is, and it works well for us. I would be worried about working for a company that didn't have enough work and being paid on billable hours, but we do market work and there is all the hours you want. I average 60 to 65 hrs a week, get paid when I leave my house and until I return home. I don't know about the other guys, but I make sure all my time is billable( gassing van, parts and etc). If it is a van maint issue, or some company thing that is not for a customer, then the company has to send us a non-productive work order and my time goes on that. Consitently getting 20-25 hrs or more of overtime is the reason I came back to this company.Originally posted by alpha480v
Billable hours to me is portal to portal, meaning you are paid from the time you get dispatched until the time you get home. This means gassing up the vehicle, picking up the parts, Driving to the call, diagnosing the call, making the repair, writing up the service invoice, and finally the drive home. Many commercial contractors operate this way. How do you as a tech lose out on hours this way? You are paid for everything that has to do with that particular call. How does the owner lose out on this? He charges the customer for every minute that is on the techs service invoice. This is win-win to me.