The only time I ever worked Piece meal was with installation.
This thread has now taught me the difference between Billable and Flat Rate.
Sounds like it works better in Resi. than comm.
I am commercial hourly now and never been happier!
I will stay Hourly!
If common sense is so common how come so few of us have it!
It must just be the way I'm wired.
Originally Posted by ;1302883
I don't think I've been in a well enough orginized shop that could support performanced base pay. I do a lot of clean up. Hard to bill someone that has spent $500 and their furnace still isn't running.
Indeed, there are pluses and minuses to the "billable time" modus of pay. That's how they do it where I work. The managment obviously thinks that it is advantageous for them to operate this way. They most certainly wouldn't do anything that would lean toward the tech. However, as with most management, they fail to see the disadvantage of the "billable time" only scenario. What happens under this operating mode is that unscrupulous, disillusioned, or aggravated technicians will "stick it to the customer" instead of "stickin' it to the Man." All time will be billed to the customer- picking up paperwork, "turnover meetings," socializing at the shop, lunch hour or two or three (one guy sat out in the dining room for a two hour lunch, billed the customer for it, and still didn't fix the problem right- I know, I had to run his callback and recieved a good ten minute cursing and gripe session; all legitimate). Obviously, under this mode of operation, "billable time only" reaps great short-term profit but inevitable long-term consequences through loss of customers and reputations. Yet, management has persistently encouraged the billing of all time, even non-productive time to the customer, even meetings that have nothing to do with the particular customer that one is slated to service or perform maintenance.
I won't do it. It is dishonest. So oftimes I am in uniform for 50 hours but perhaps get paid for 45 because I will not "fudge on the service ticket time.
Hey, I have to sleep at night and I care for my own reputation even if the company is not worried about their own.
And then mangement wonders why there is an exodus of accounts . . .
See, the human mind is kind of like... a piñata. When it breaks open, there's a lot of surprises inside. Once you get the piñata perspective, you see that losing your mind can be a peak experience. ~Jane Wagner
Every job I've had in this great trade of our has been a billable hour job,enfact its tough to find one that isn't around here. The system has its advantages and disadvantages,as do all systems.But the one thing that bothers me the most is how comfortable employers get with the pharse "I need this done asap, but we can't pay you to do it...." employers will fight tooth and nail to not work for less than their hourly rate,and they make money off the parts they sell,but they expect their guys to cut their hourly rate all the time by only paying them for aportion of what they worked, and we make zilch on parts sales!
A Man Built It,A Man Can Fix It
WRITES an set of books that covers all the differences in each MFG units and puts approiate time to cover all the differences in the units, AND covers all the differences in the installations your can come across, from crawl space with no room to remover and blower, to attics with trusses and no room to pull out an blower housing, THEN AND MAYBE JUST THEN I could consider an flat rate, but untill then flat rate if for the birds, and it hurts everybody who tries it, then only one who benefits is an owner who cant manages his personal,
Originally Posted by ;1299854
Last edited by esornivram; 02-13-2007 at 09:45 PM.
Hello Mr. ARPA
Is it possible to have you share the same information with me.
Your time and assistance is appreciated
Originally Posted by dhvac
Only flat rate job Iworked was a nightmare. I like to do a good job whenever I can. It is hard to get paid when you are following 3 or 4 years of shortcuts. Before I can do my job, I have to finish the job that was 3/4 done before I arrived.
Coil cleaning is the worst. A couple of years of spraying a little water on the coil, then I come along to actually clean it.
Most of the systems for that company were overcharged as well. I quess it does not pay to wait a little while to make sure the charge is right.
When I said something to the boss. He said" I did this work for 35 years, you can't pull anything over on me." I n the same conversation he also told me I can't use more than one set of gages at a time. I asked him if he ever worked on a system that had 4 or 6 compressors. Did not last long after that comment
So in a perfect world flat rate is great, In a perfect world things would not break though.
As far as billable hours, I bill for drive time, supply house trips, etc. Everything but call-backs.
If the superheat ain't right it ain't charged right.
We're a small non union shop (2 techs) but we're well treated get to bring our trucks home with us and even get to choose our own vehicles.
Originally Posted by kim
We get paid breakfasts or lunches or very nice suppers when we're out discussing business.
All our customers are large commercial or industrial.
We work on billable hours with 1 hour drive time billed to every service call within the city.
Outside the city we bill actual drive time.
Sometimes I lose a little time in traffic other times I can bang off 3 calls in the same area and pick up some extra time.
I also worked as a manufacturers technical rep in the past where we were paid fixed salary with no overtime pay but I was also well compensated for it so I didn't mind.