An NCE has two sides to it, one is the NAE side and other is the field controller side. The field controller side (CCT) is stuck in startup, I cannot download, upload it or commission it-I have tried the JCI recommendation of powering it off five times rapidly to clear out the program.

I am not sure if NUTing it would clear out the CCT part-I know it would kill the NAE side of things-any reccomendations?