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  1. #1
    Join Date
    Aug 2006
    Posts
    164
    I recently purchased an Infinity system with the 5 star warranty. I also got an Infinity zoning system which I paid for an upgraded 10 yr. P&L on the zoning components.

    Should I have recieved some paperwork for these warantees? I got nothing from my contractor except a survey to fill out and send to Carrier.

  2. #2
    Join Date
    Jun 2001
    Location
    Louisville, KY
    Posts
    12,150
    Yes. You should receive a copy of your warranty from Carrier.
    Perhaps you should have read the instructions before calling.

  3. #3
    Join Date
    Aug 2002
    Location
    Office and warehouse in both Crystal River & New Port Richey ,FL
    Posts
    18,836
    Originally posted by eberrong
    I recently purchased an Infinity system with the 5 star warranty. I also got an Infinity zoning system which I paid for an upgraded 10 yr. P&L on the zoning components.

    Should I have recieved some paperwork for these warantees? I got nothing from my contractor except a survey to fill out and send to Carrier.

    You should have recieved the standard warranty at install,the extended can take 4 to 8 weeks for your distributor to process and mail to you.

  4. #4
    Join Date
    Aug 2006
    Posts
    164
    Thanks! I asked my contractor about it today and he is bringing me a copy of the 5 star warranty and he also said that the extended warranty will come from Carrier in the mail.

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