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  1. #1
    Join Date
    Jun 2009
    Location
    London Ontario
    Posts
    116

    Exclamation Need some help with Warranty

    November 11 2010 I installed a Payne High efficiency 2 stage furnace for a guy, Payment on completion was the deal. My lead tech called after the job was done, and said "the guy just gave me half of the money, says he,ll pay by the end of thye week"
    I chased this guy for 50 days until the balance was paid , he wouldnt answere his door, his phone, e-mails, but finally paid.
    Dec 7 2011 the customer called and said his furnace wasn,t working, I told him that the parts were under Warranty but his year labor Warranty was up, and he would be charged labor, he refused, so I told him to call another Company.
    He has now taken me to court, saying that since he didn,t officially own the furnace until December 30 2010, the Warranty started when he made his final payment.

    I need as many statements from other Contractors, stating when the Warranty begins, as far as I,m concerned it is the day of installation.


    Please help

  2. #2
    Join Date
    Oct 2011
    Location
    Chicagoland Area
    Posts
    4,628
    Does the warranty on his car start the day the note is paid off or the day he took possesion?
    Officially, Down for the count

    YOU HAVE TO GET OFF YOUR ASS TO GET ON YOUR FEET

    I know enough to know, I don't know enough
    Liberalism-Ideas so good they mandate them

  3. #3
    Join Date
    Jun 2009
    Location
    London Ontario
    Posts
    116
    Exactly my point,, It,s like defering the payment on a new Television until 2014, and saying thats when the Warranty Starts

  4. #4
    Join Date
    Oct 2010
    Location
    Anderson, South Carolina, United States
    Posts
    7,064
    His claim holds no weight.

  5. #5
    Join Date
    Oct 2011
    Location
    Chicagoland Area
    Posts
    4,628
    Did he hire an attorney? or is this a small claims issue?
    Officially, Down for the count

    YOU HAVE TO GET OFF YOUR ASS TO GET ON YOUR FEET

    I know enough to know, I don't know enough
    Liberalism-Ideas so good they mandate them

  6. #6
    Join Date
    Jun 2009
    Location
    London Ontario
    Posts
    116
    Small Claims in Ontario Canada

  7. #7
    Join Date
    Aug 2012
    Posts
    2,663
    The warrant starts on the day the unit is sold or if registered by the owner on the day he registers it. Did you put your warranty on paper? You get the point, he is obviously a bum anyways and I'm sure the judge will see thru his game. Remember I am not a lawyer just a high school grad. and barely at that.
    My name is TooCoolforschool and I am a chronic over charger.

  8. #8
    Join Date
    Jun 2009
    Location
    London Ontario
    Posts
    116
    It,s all pretty much Common sense,,,, Yes it,s on his invoice,,, but he wants everything for Nothing.
    He actually tried to sue me for the entire cost of the Furnace and the Service call..
    The Mediator is actually entertaining the Service call, but told him in no uncertain terms that the entire cost would not fly.
    I need as much feedback and Honest opinions as I can get.

  9. #9
    Join Date
    May 2000
    Location
    Indianapolis, IN, USA
    Posts
    34,189
    Should be from date of installation.

  10. #10
    Join Date
    Dec 2011
    Location
    North Texas
    Posts
    660
    Agreed. Warranty is usually from day of installation.

  11. #11
    Join Date
    Aug 2012
    Posts
    2,663
    Quote Originally Posted by clifpaul View Post
    Agreed. Warranty is usually from day of installation.
    Agreed but sime manufactures will not warranty from installation if unit was not registered by home owner.
    My name is TooCoolforschool and I am a chronic over charger.

  12. #12
    Join Date
    Jun 2009
    Location
    London Ontario
    Posts
    116
    And it was never Registered

  13. #13
    Join Date
    Aug 2012
    Posts
    2,663
    Not surprised then when he finds out that he didn't register it that will be your fault too.
    My name is TooCoolforschool and I am a chronic over charger.

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