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  1. #1
    Join Date
    Dec 2010
    Location
    Woodbridge Twp, NJ
    Posts
    1,307

    Do you know why my heat doesnt work?

    Yeah i got an idea.....Name:  IMG_0303[1].jpg
Views: 3819
Size:  32.0 KB

    Awkward..
    Every customer you take for granted today will be someone else's tomorrow.

  2. #2
    Join Date
    Nov 2012
    Location
    Tahlequah OK
    Posts
    131
    I resemble that remark.

  3. #3
    Join Date
    Jan 2011
    Location
    Metro Atlanta
    Posts
    777
    Quote Originally Posted by DLZ Dan View Post
    Yeah i got an idea.....Name:  IMG_0303[1].jpg
Views: 3819
Size:  32.0 KB

    Awkward..
    Looks like a gas co lock. What's awkward for you about people not having cash to pay their gas bill?

    I hope you got paid in cash.
    The opinions expressed by me are not that of my employer.


    insulation modern marvels
    http://www.youtube.com/watch?v=g37riSkyZzM

  4. #4
    Join Date
    Jul 2012
    Location
    Near Chicago Il.
    Posts
    125
    Aurghhhhh,
    I hate going back in the house to give the awkward explanation of why they have no heat, and will be cold showers for a couple days.

    What sucks worse is I usually loose them as clients cuz they are too embarrassed to call me back for PM or any call for that matter.

  5. #5
    Join Date
    Nov 2012
    Location
    Tahlequah OK
    Posts
    131
    Maybe it wasn't a cash flow problem. Maybe they just moved in and didn't know to have the gas turned on. Or maybe it was a brain cell flow problem. Some people just don't know which to turn a screwdriver.
    Quote Originally Posted by NY2GA01 View Post
    Looks like a gas co lock. What's awkward for you about people not having cash to pay their gas bill?

    I hope you got paid in cash.

  6. #6
    Join Date
    Oct 2011
    Location
    Chicagoland Area
    Posts
    4,627
    "I pay my bills.........."
    Officially, Down for the count

    YOU HAVE TO GET OFF YOUR ASS TO GET ON YOUR FEET

    I know enough to know, I don't know enough
    Liberalism-Ideas so good they mandate them

  7. #7
    Join Date
    May 2011
    Posts
    79
    Quote Originally Posted by welling service View Post
    Maybe it wasn't a cash flow problem. Maybe they just moved in and didn't know to have the gas turned on.
    I spent almost 2 hours fixing multiple problems on a Goofman furnace that had clearly been under water at some point, in a house that had just been purchased and had nothing in it but renovation gear. Said house was also in the sticks and I had to leave and come back for parts.

    No light. Crack the union. No gas. Go outside, locked meter. It's almost 9pm on the night before Thanksgiving and home is nearly an hour away. Blargh.

    "Here's your bill. It'll work when the gas gets turned on."

    I wasn't too sympathetic though. They called for a C&C on their obviously broken furnace, so I had to suppress a smirk as I handed them the bill at the end of the call.

  8. #8
    Join Date
    Dec 2010
    Location
    Woodbridge Twp, NJ
    Posts
    1,307
    Quote Originally Posted by NY2GA01 View Post
    Looks like a gas co lock. What's awkward for you about people not having cash to pay their gas bill?

    I hope you got paid in cash.
    It is. I get paid from the strip mall landlord so i will get my money. The first time i was there, i diagnosed a bad gas valve and i ordered it. When it came in, of course i put it in and tested the unit. No gas, no gas smell, nothing. Came down off the roof and saw that. It was kinda awkward to tell them the reason they dont have heat is because they didnt pay their bill. I was told by neighbor tenants that PSE&G was out there that morning locking it out.
    Every customer you take for granted today will be someone else's tomorrow.

  9. #9
    Join Date
    Jun 2009
    Location
    Highland Il.
    Posts
    168
    I once went to an apartment for a no heat, found glow stick bad replaced and every thing fine. The next day she calls in and reams us a new A hole demanding me to come back right now, got there checked it out and found gas was shut off and locked, after telling tenant she needed to call gas company she got very emberest and said she was sorry, then she called back the next morning and asked if I could stop by, when I got there she had baked me a nice batch of cookies and her heat was working fine.
    ,

  10. #10
    Join Date
    Dec 2007
    Location
    Afton, VA / Khorat, Thailand
    Posts
    2,469
    Maybe they thought you had the multi-tool to turn the gas back on for them....
    Tough times don't last...Tough people do.

    Midnight Sun Astrophotography

  11. #11
    Join Date
    Jul 2007
    Location
    Virginia
    Posts
    439
    I ran into that problem several years ago at a Doctors Office. They moved into the office late April or early May, so they forgot about getting the Gas turned on, at least until a nice chilly November morning.
    When you do a job, Always make it easier for the next guy, because you may be the next guy working on it.

  12. #12
    Join Date
    Jun 2007
    Location
    Darby, PA
    Posts
    558
    I once had a no heat call like that in Philly at a convenience store where the owner said that I put lock on his meter to get more cash from him. Said that lock was not on before I arrived. I packed up tools, walked away, never went back. I let the office handle that issue. (Lock was stamped with the letters PGW)
    Last edited by ldmth44; 12-26-2012 at 06:05 PM.
    Psalm 51:10, 12

  13. #13
    Join Date
    Jan 2010
    Posts
    6,321
    [QUOTE=DLZ Dan;14823941] The first time i was there, i diagnosed a bad gas valve and i ordered it.

    So was the old gas valve still good ?

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