By the time I was finished repairing this steamer, I had replaced a bad solenoid coil, 3 bad motors that I was asked to install, bad pressure switch, timer, buzzer and still the factory ended up replacing it with another one which this one I hear does'nt work right. Gotta have some thick hide when you take on one of these boys. As I went through H_ _ defending myself, all parts were returned and all were bad.