I have a problem and could realy need some advice. We have a couple of buildings running Xenta911 (about 20). Every night we have about 30-50 on-offline with DDCs trends etc...cannot be read. My guess is that this was some sort of time problem and therefor I surfed into every 911 with it's IP adress. And yes, no one was configured pointing towards a time server (RTP).
Now to the problem, a service technician told me that I was wrong. These problem is not due to 911 time configuration, in fact it is the computer that holding the TAC vista program that must be exact. So what role plays the 911 RTP?