Hearth man sounds like he knows something, but it sounds like alot of diversion and hooey than an explaination on how to resolve this Mt Vernon problem. a bit of advise Hearth Man is this, Brevity when quoting corp. propaganda.
Second Hearth Man Unless you live in Colville WA. then you really don't know squat about the goings on at the factory/plant. Please refrain from blanketing the facts with hypethetical assumptions. you know what they say about assumptions, their the mother of all F@*K UPs.
the information for resolution on my previous entry is a good guideline however the one I forgot to include. Grab the dealer you bought it from by the ear and give it a good twist, then tell them to remove the stove and replace it with a better line of stove. sorry for that mistake.
Third to show that Hearthman Loves Corp. Prop is this quote of his "If they had committed proper resources to the project much earlier, this could have been avoided but engineering was pressed to roll it out ready or not. Obviously, they lost the gamble." You see the plant doesn't operate as You imply Hearth man but more strickley they believed the stove perfect and ready for manufacturing. and the production line wasn't completed till Sept and on time. so where ever you got the information from on the summer start was again Propaganda. What the problem was after the line went up was this.
One - the Inspection agent who orders and test each part failed in his task and apparently all the lots wasn't being tested for functionality. also it appears some of the electrical parts was not the coded parts needed for this application. He was Sacked when the the bottom fell out on this endeavor.
Second - and this one I love the most because it was uncharacterist of the company but it happened. The hoppers had chipped areas and cracks on them so the solution was to duck tape and paint the areas to cover up the repairs instead of reorder the parts and build the units correctly. LOL HAHAHA this I found out a week ago from a worker on that line.
Third - the ash tray that dumps sometimes will dump the whole tray out of it's carraige. Forth - the porceline ones I wouldn't be surprised if in time the porceline doesnt start to flake or chip away from the cast. apparently they can't get the batchs right for the porcelian/cast compatibility.
Now these are only the in factory issues I know of on the Mt Vernon Line.
So Hearth man unless you have worked in the plant as I have, then your explainations are nothing more than Corp. Propaganda and Hot Air.
Bottom line is, the whole process of this Mt Vernon Line is plagued with alot of issues and too many Yes Men and not enough No Man. Unfortunately they sacked a hugh portion of their labor force and kept the Idiot Yes Men.
I like the fact your in PA. We have enough Hot air blowers in our state. Just look who we have for a govenor.
Sincerely
Kelly