Trane...shipping damge ..? model numbers good?

[bing0]

These are the final model numbers for my Trane equipment.
My dealer tells me that Trane has changed the model numbers for the Air Handlers and the new one is:

1 2TEE3F40A1000A
with the following 4 others...
1 TWE040E13FB
1 BAYHTR1410BRKB
1 TCONT803
1 TFD26DALAH000A

First, is this the ideal match for a 3.0 ton XL19i?

Second, the dealer had the system shipped directly from Trane. The boxes looked like Gorillas had handled them.

Tears and ripped holes as well as one box that was completely open with screws falling out!! (aux heat strips)
I was not happy at all. The strapping on the condenser unit was broken as well.

They were not able to deliver it because the morons had not put it on a truck that had no ramp or lift-gate or anything. I explained to the driver exactly what the situation was the day before also...unreal.

Well that is not all. The air cleaner was not even there either! They don't know where it is.
What do I do now? Is this normal for shipping? The shipper was Con-Way (maybe staffed by ex-cons?).
What is the best way of dealing with this situation?

Please Advise,

Bing0

[Edited by bing0 on 11-06-2006 at 12:05 AM]

[comfortdoc]

Your contractor had the unit shipped to you by truck and his installion crew wasn't there to unload and inspect it?

[bing0]

Originally posted by comfortdoc
Your contractor had the unit shipped to you by truck and his installion crew wasn't there to unload and inspect it?

uhh...no

[comfortdoc]

Originally posted by bing0

Originally posted by comfortdoc
Your contractor had the unit shipped to you by truck and his installion crew wasn't there to unload and inspect it?

uhh...no

Call the dealer and have him handle it. That's what you are paying him for.

[bing0]

Thank You,
Is there anyone else who will answer my question?

I am the one paying so I ought to be able to concern myself with shipping if I choose to.

Bing0

[BaldLoonie]

The 2TEE is the replacement for the TWE-E series.

[stafford]

Those are the same airhandler and the correct match for a 3ton 19i. Like has been said, Trane is trying to standardize their model number nomenclature.

Sometimes the frieght guys tear stuff up pretty good, it sucks...

[kevinmac]

Isn't the 2TEE the American Standard model equivalent to the Trane 2TWE?
In any case the 2TEE3F40A or the TWE040E13FB will get you max SEER of 19 for the 3 ton XL19i BTUH total is 37,800 with this combination.