Went through the Home Depot for an a/c unit. Subcontractor installed the unit and tied in to the existing 18" of original 1/2 inch condensate line from 1977. Arrived to find my floor flooded due to the line not being attached properly. Subcontractor will not take responsibility and I'm currently working/arguing with the Depot to remedy the situation.
I'm looking for information that will strengthen my case. Does anyone know what the 33-point quality assurance checklist covers that the Depot is supposed to go over with the homeowner at the end of the job? Also, the subcontractor installed a 2.5 ton 15.5 seer unit in a 896 square foot Florida condo and i don't believe they did a load calculation. I take full responsibility for not overseeing the job better; rather I assumed that by going through the Depot I would receive a professional experience. Lesson learned.