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  1. #14
    Join Date
    May 2011
    Location
    North Carolina
    Posts
    258
    Are you using Windows 7? This MS update was causing issues with white pages being displayed when loging into a jace.
    Microsoft Windows security patch KB2744842. I have no idea if it's realated. Seems it changes some security settings with IE9 and IE10. Maybe it's messing with you as well. It's worth a shot.

  2. #15
    Join Date
    Feb 2011
    Posts
    37
    Well I just tried and uninstalled PCT again and the re-installed for a second time and it magically works now... Glad it was a 2 day waste of time and I still dont have an actual resolve... How is it Im the only one in the world that this has ever happened to and nobody knows a fix? Just keep re-installing till it works...

  3. #16
    Join Date
    Feb 2011
    Posts
    37
    Im still waiting to hear from the dealer so I hope he has something for me.

  4. #17
    Join Date
    Feb 2011
    Posts
    37
    So I havent heard from the dealer at all.. I have found however that if my Ethernet is plugged in it will give me the TCP/IP error. If I unplug it the program opens fine, I can then plug it back in and tunnel through bacnet routers and everything as normal...? Strange..

  5. #18
    Join Date
    May 2011
    Location
    North Carolina
    Posts
    258
    Do you use a static IP or DHCP? If DHCP have you tried to release and renew your IP? Maybe even a router reboot? Just a shot in the dark.

    At a command prompt IPCONFIG /release then IPCONFIG /renew

    the is a space here "G <space> /release or renew"

  6. #19
    Join Date
    Feb 2011
    Posts
    37
    It depends on what site Im on... Mon i was using a static ip today Im using DHCP, its doing it with both.

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