Carrier Infinity Stat.

[mayguy]

My in-law has a 3 years old Carrier Infinity system. Last fall, they mention to me the stat screen was showing "Emergency Heat" on the screen.. I go and check it and sure enough it was showing that... So I go into the advance setting menu to see what's going on, and all is normal.. When I go back to home screen "Emergency Heat" then goes away.

We were there yesterday, and she said it's doing it again.... I go check all settings, and nothing is set up as a heat pump.. Just an infinity furnace and A/C.

The system works just fine....

[lynden]

I'm not sure if there is a difference between infinity and evolution( Bryant's version), but they did have a problem with the UI loosing its memory. I believe it was on the version 16 and older. If power was interrupted, they would not hold their settings and go back to factory defaults. If the date , and time are not right, or have changed, that may be your problem. Have you tried re-installing equipment in "service" under " advanced settings"? Hope this helps

[SgtBone]

Version 16 has a problem with memory. it gets too full to quick. You probably need to switch it out with an updated software version

[mayguy]

I'm not sure if there is a difference between infinity and evolution( Bryant's version), but they did have a problem with the UI loosing its memory. I believe it was on the version 16 and older. If power was interrupted, they would not hold their settings and go back to factory defaults. If the date , and time are not right, or have changed, that may be your problem. Have you tried re-installing equipment in "service" under " advanced settings"? Hope this helps

It has not lost it's time or any other settings.

I did reinstalled the equipment on it yesterday and see what will happen. I went into the Error menu, and didn't see anything, so hit reset on it anyway.

[Slayer0901]

Normally if a t stat says its in emergency heat it has to be set up as a heat pump a straight air with furnace would not have e heat

[Brent Ridley]

Hold the red button down for several seconds and an option will appear to change from emergency heat to heat pump/furnace.

Check page 10 of the attached link. It's actually page 7 of the document.

http://www.docs.hvacpartners.com/idc.../OMUID-3CA.pdf