Ruud heat pump outdoor coil error code, "coil sensor fail"
Ruud heat pump outdoor coil.
Cools just fine.
Switch over to heating and
the outdoor unit throws an error code,
something like "coil sensor fail", (or failure or similar).
Model number is UPNE-036JAZ
The unit had been heating fine. Indoor unit, air-handler,
was swapped out with a Bryant. Basic Honeywell tstat.
Pro4000. Switched to heat pump. Advanced setup
menu item 1 switched to heat pump as well.
Am I going nuts or was I wrong to expect to see
control voltage at Y terminal at the air-handler
and outside unit upon a call for heat?
Five minute delay was taken into account.
Had to leave before I could systematically troubleshoot.
I don't even get to return tomorrow. Senior guy is going
out to ensure customer is happy.
I'm simply puzzled and have to know what the problem is.
For starters, what does Ruud mean by a "coil sensor fail"?
It's demand defrost...sensor measuring coil temp is faulty. Or at least, the board thinks it is.
Originally Posted by Saturatedpsi
No you are not nuts, you should have a "Y" signal when there is a call for heat with a heat pump.
Originally Posted by georgelass
I know this job has been given to someone else now, but I was just curious if this issue of "NO HEAT" started when the thermostat was replaced?
If so, the Pro TH4110D thermostat needs a field installed jumper between "W" and "Y" for the compressor to energize in heat mode.
The advanced setup you mentioned above, is only for the reversing valve to be energized.
Instead of learning the tricks of the trade, learn the trade.
Very good point Rundawg...
Chaos equals cash$$$
The no heat started when we replaced the air-handler. The old one had a leak.
But the installer undid a bunch of things and he might not have noticed some
things and there was talk between homeowner and installer about somebody
previously monkey-rigging things to get it to work.
I did not talk to the tech that visited the problem today, but he did
say a two-stage heat thermostat would be necessary. He might have
addressed the Ruud heat-pump unit's error code. Maybe a loose wire?
No word on that.
Hey, jumping W to Y at the tstat was the last thing I did before I left yesterday.
I left my best gauges at that site, I think, or out in the parking lot, and now
they are gone. That thought is starting my weekend out on a bad note.
Thank you for the help everybody.
If its a new air handler with an X13 or ECM motor then its possible the "Y" from the t-stat is not hooked up to the indoor board which would make the blower motor only run at about 1/2 speed. That could cause the outdoor unit to cut out on high pressure.
An engineer designs what he would never work on.
A technician works on what he would never design.