I want to get others opinions on this matter. Earlier this week myself and another guy were doing a 2 day job in a customers basement. My partner will often play music on his phone, songs with a lot of profanity. I personally don't care what he listens to but the customer was there and so were his young kids ( appr. 8 and 10 years old ). The customer was down there with us some of the time and kept giving him dirty looks. You could also hear it upstairs as it was turned up as loud as it could be.
To me this just seems unprofessional and makes the company look bad. In a rural area like ours, word of mouth advertising is more important than any other advertising. What do you think, am I way off base here or is this a legitimate concern.