Good morning, I'm looking into a complaint of a customer recently about condensation coming off of the suction line and headers of the exposed evaporator on a carrier model 50TC-D12A2B5-0A0A0 10 ton Package RTU. I need to address it accordingly and this is the 3rd one of these i've had installed where someone noticed. Now I Belive this just to be a manufacture issue due the exposed headers from the evaporator coil sweating, however I was wondering if anyone had any ideas of possible corrections that can be done and or just refer our customer to carrier?

any thoughts or replies are greatly appreciated.