The local Trane dealer recently provided a quote for a new system (XV95 and XL16i) and not long after, I received a mailing regarding the "up to a $1250 instant rebate" promotion. I figured with the rebate it might be worth upgrading to the XC95m and XLi20 so I stopped by their office this morning to learn more about the details. The owner stated that they don't honor the full value of the rebate and would only give half of it due to the way Trane has it set up. As he explained it, Trane covers half of the rebate and the dealer is responsible for the other half. He said in order to honor the full amount, he'd have to add the other half onto the price of the installed package.

To me, that doesn't seem like an "instant rebate". Is that really how it works?