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  1. #40
    Join Date
    Mar 2012
    Location
    West Chester, PA
    Posts
    511
    The home warranty company is not responsible for replacing your unit just because you want a more efficient one. Why would they replace the unit when the problem was an $100 fan motor? If you want a new, more efficient unit, then pay for it. It isn't the warranty co's job to upgrade your equipment based on efficiency. You already said yourself that they have paid out more than you have paid in so what else should they owe you? They repaired the unit. The repair was straight forward and inexpensive. That's it. If you want a new unit for the sake of having a new unit, then take some personal responsibility and pay for one. The warranty is there to keep you up and running not shell out for your every whim, jeez

  2. #41
    Join Date
    Aug 2012
    Location
    Florida Space Coast
    Posts
    503
    Quote Originally Posted by ADillon View Post
    The home warranty company is not responsible for replacing your unit just because you want a more efficient one. Why would they replace the unit when the problem was an $100 fan motor? If you want a new, more efficient unit, then pay for it. It isn't the warranty co's job to upgrade your equipment based on efficiency. You already said yourself that they have paid out more than you have paid in so what else should they owe you? They repaired the unit. The repair was straight forward and inexpensive. That's it. If you want a new unit for the sake of having a new unit, then take some personal responsibility and pay for one. The warranty is there to keep you up and running not shell out for your every whim, jeez
    You are right, and I do agree. I did get money from them for a new dishwasher a couple of years ago when the cost of repair exceeded the cost of replacement. Also got a new hot water heater the year before that, as well as a new garbage disposal. So.... I was hoping for a little relief on the cost of a new HP system. Just hoping, not really expecting!

    It's kind of like needing a new roof and hoping a hurricane will come along and tear it off so the insurance will pay for the new one.

  3. #42
    Join Date
    Aug 2012
    Location
    Florida Space Coast
    Posts
    503
    Quote Originally Posted by Florida Joy View Post
    Yes, the entire system (breaker box) was "condemned" as a fire hazard by the contractor, but because the other breakers were "still working" the HWC would only reimburse me for the "cost to repair/replace the failed component", which was the one circuit breaker.
    Just to update ADillon as to my "personal responsibility".... of course I paid to have the entire system replaced, but I didn't mind the HWC sending me a check (however small) to help pay for it.

  4. #43
    Join Date
    Oct 2010
    Location
    Anderson, South Carolina, United States
    Posts
    7,449
    Joy, I hope that when you get a new system installed you do NOT use the home warranty service to work on the hvac.

  5. #44
    Join Date
    Aug 2012
    Location
    Florida Space Coast
    Posts
    503
    Quote Originally Posted by jtrammel View Post
    Joy, I hope that when you get a new system installed you do NOT use the home warranty service to work on the hvac.
    You got that right! I'll be buying the 10 year factory parts & labor extended warranty, for sure, on a new system! And I'll be paying for annual maintenance to keep the warranty in effect.

  6. #45
    Join Date
    Aug 2012
    Posts
    2,675
    I understand the situation, The best coarse of action would be to plan a few years ahead and save enough money or take a home equity loan and revamp your electrical and hvac system. Leave the HWC in the dust where they belong, ultimatly this is your house and the HWC does not care about your comfort.
    Quote Originally Posted by Florida Joy View Post
    I'm not sure my paying an independent contractor to condemn the unit would result in enough of a cash-out settlement from the HWC. I tried that when I decided to replace the entire Federal Pacific Electric breaker box when the breaker for the water heater wouldn't stop tripping. Yes, the entire system was "condemned" as a fire hazard by the contractor, but because the other breakers were "still working" the HWC would only reimburse me for the "cost to repair/replace the failed component", which was the one circuit breaker. So.... there'd have to be a significantly expensive "failed component" for them to cash-out the HP based on another contractor's diagnosis. And I'm not sure paying a contractor enough to "fudge" a compressor failure would be a good idea.

  7. #46
    Join Date
    Aug 2012
    Location
    Florida Space Coast
    Posts
    503
    Quote Originally Posted by toocoolforschool View Post
    I understand the situation, The best coarse of action would be to plan a few years ahead and save enough money or take a home equity loan and revamp your electrical and hvac system. Leave the HWC in the dust where they belong, ultimatly this is your house and the HWC does not care about your comfort.
    FYI - I wouldn't stress about how I plan on paying. The electrical has been changed out... I paid for it. The HVAC will be changed out... I will pay for it. The roof will be replaced in a few years... I will pay for it. You're out of touch with reality if you think a home equity loan is still an option for me, or 95% of homeowners, since the housing bubble burst in 2008. All I was trying to say is that a little help on occasion from the home warranty company is appreciated!

  8. #47
    Join Date
    Aug 2012
    Posts
    2,675
    Quote Originally Posted by Florida Joy View Post
    FYI - I wouldn't stress about how I plan on paying. The electrical has been changed out... I paid for it. The HVAC will be changed out... I will pay for it. The roof will be replaced in a few years... I will pay for it. You're out of touch with reality if you think a home equity loan is still an option for me, or 95% of homeowners, since the housing bubble burst in 2008. All I was trying to say is that a little help on occasion from the home warranty company is appreciated!
    Good to here. By the way I am not out of touch just a little "touched." I have to be to deal with some of this insanity.

  9. #48
    Join Date
    Aug 2012
    Location
    Florida Space Coast
    Posts
    503
    Quote Originally Posted by toocoolforschool View Post
    Call him back when it happens again
    Are you a psychic, or what? Fan start capacitor changed on Wednesday. Now it's Friday and it stopped cooling about 2:30 PM. The fan is still running strong, but both lines are cool, as if there's no freon at all in the system. I had an Amana dealer over at noon to estimate a replacement and he remarked about how I had lots of cold, cold air coming through the vents. Also said if I downsized from 3.5 ton to 3 ton, I would lose a lot of my terrific air flow.

    How can my system lose all the refrigerant between noon and 2:30PM?

    Home warranty company is recalling the service tech and I guess I'll find out when he gets here.

  10. #49
    Join Date
    Oct 2010
    Location
    Anderson, South Carolina, United States
    Posts
    7,449
    The compressor is probably not running or it could be out of refrigerent or any number of things, its time to replace.

  11. #50
    Join Date
    Feb 2009
    Location
    Tallahassee, FL
    Posts
    6,051
    [QUOTE=Florida Joy;14418451]Also said if I downsized from 3.5 ton to 3 ton, I would lose a lot of my terrific air flow.

    QUOTE]

    Classic!!!!!!!!!!


  12. #51
    Join Date
    Aug 2012
    Location
    Florida Space Coast
    Posts
    503
    Quote Originally Posted by jtrammel View Post
    The compressor is probably not running or it could be out of refrigerent or any number of things, its time to replace.
    Fingers crossed for a blown compressor and a cash-out check from the HWC!

    I'm so hoping this Amana dealer is "the one". He was referred by a friend who I had lunch with on Tuesday. She had her 18 SEER installed about 3 years ago, along with some added ducts for an enclosed screen room, and she's been very happy with the install and the annual service provided by this company. He was here from 10:30 until noon discussing returns, duct layout, airflow balancing, placement of the condenser, etc, etc, and measuring in preparation for his Manual J load calc. Can't wait to see his proposal!

    FWIW, my friend's home is 2400sf with the enclosed room and this dealer installed a 4-ton, so it shouldn't be much of a leap of faith for him to do 3-ton for my 1827sf.
    Last edited by Florida Joy; 10-19-2012 at 08:27 PM. Reason: added FWIW

  13. #52
    Join Date
    Aug 2012
    Location
    Florida Space Coast
    Posts
    503
    Quote Originally Posted by jtrammel View Post
    The compressor is probably not running or it could be out of refrigerent or any number of things, its time to replace.
    HWC repair tech just left. Compressor locked up. Recommendations recorded on service ticket: "New comp or cond".

    Waiting on a call from the HWC to discuss a cash-out settlement.

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